We are pleased that you are visiting our website and thank you for your interest in our company and our products and services. The protection of your privacy when using our website is important to us. Therefore, please take note of the following information:
Privacy policy
General note and mandatory information
Designation of the responsible body
The controller in charge of data processing on this website is:
HELLER MEDIZINTECHNIK GmbH & Co. KG
Joachim Heller (Managing Director)
Europaplatz 2
35619 Braunfels
The controller alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, contact details, etc.).
Revocation of your consent to data processing
Some data processing operations are only possible with your express consent. You can withdraw your consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
Right to lodge a complaint with the competent supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority in the event of a breach of data protection law. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. The following link provides a list of data protection officers and their contact details: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html
Right to data portability
You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to third parties. The data will be provided in a machine-readable format. If you request the direct transfer of the data to another controller, this will only take place if it is technically feasible.
Right to information, correction, blocking, deletion
You have the right to free information about your stored personal data, the origin of the data, its recipients and the purpose of the data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the framework of the applicable legal provisions. You can contact us at any time using the contact options listed in the legal notice if you have any further questions on the subject of personal data.
SSL or TLS encryption
For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data that you transmit via this website cannot be read by third parties. You can recognize an encrypted connection by the “https://” address line of your browser and the lock symbol in the browser line.
Data protection officer
Heidrun Pautsch
GenoRisk GmbH
Marburger Straße 6-10
36304 Alsfeld
Tel: +49 (6631) 60897-81
E-Mail: H.Pautsch@GenoRisk-GmbH.de
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in server log files. These are
- Browser type and browser version
- Operating system used
- Host name of the accessing computer
- Time of the server request
- IP address
This data is not merged with other data sources. The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.
Data transmission upon conclusion of a contract for the purchase and shipment of goods
Data collection and use for contract processing and when opening a customer account. We collect personal data when you provide it to us as part of an order or when you contact us via e-mail or contact form. Which data is collected can be seen in the input fields. We use the data you provide to process the contract and your inquiries. You can use our webshop without opening a customer account. Personal data will only be transmitted to third parties if this is necessary in the context of contract processing. Third parties may be, for example, payment service providers or logistics companies (e.g. DHL). No further transmission of the data takes place or only if you have expressly consented to this.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.
Registration on this website
We collect personal data when you provide it to us when opening a customer account. Deletion of your customer account is possible at any time and can be done by sending us a message by e-mail or using the contact form. After deletion of your customer account, your data will be blocked for further use and deleted after expiry of the retention periods under tax and commercial law.
The processing of the data entered during registration is based on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of the data processing that has already taken place remains unaffected by the revocation.
Contact form
Data transmitted via the contact form, including your contact details, will be stored in order to process your request or to be available for follow-up questions. This data will not be passed on without your consent.
The data entered in the contact form is processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for revocation. The legality of the data processing operations carried out until the revocation remains unaffected by the revocation.
Data transmitted via the contact form will remain with us until you ask us to delete it, revoke your consent to storage or there is no longer any need to store the data. Mandatory statutory provisions – in particular retention periods – remain unaffected.
Storage duration of posts and comments
Contributions and comments as well as related data, such as IP addresses, are stored. The content remains on our website until it has been completely deleted or has to be deleted for legal reasons.
Posts and comments are stored on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. An informal notification by e-mail is sufficient for the revocation. The legality of data processing operations that have already taken place remains unaffected by the revocation.
Newsletter data
We require an e-mail address from you in order to send you our newsletter. Verification of the e-mail address provided is necessary and you must consent to receiving the newsletter. Additional data is not collected or is voluntary. The data is used exclusively for sending the newsletter.
The data provided when registering for the newsletter will be processed exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw your consent at any time. To withdraw your consent, simply send us an informal email or unsubscribe via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.
Data entered to set up the subscription will be deleted if you unsubscribe. If this data has been transmitted to us for other purposes and elsewhere, it will remain with us.
YouTube
Our website uses YouTube plugins to integrate and display video content. The provider of the video portal is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA.
When you access a page with an integrated YouTube plugin, a connection to the YouTube servers is established. This tells YouTube which of our pages you have visited.
YouTube can assign your surfing behavior directly to your personal profile if you are logged into your YouTube account. You can prevent this by logging out beforehand.
The use of YouTube is in the interest of an appealing presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Details on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
Cookies
Our website uses cookies. These are small text files that your web browser stores on your end device. Cookies help us to make our website more user-friendly, effective and secure.
Some cookies are “session cookies”. Such cookies are deleted automatically at the end of your browser session. Other cookies, on the other hand, remain on your device until you delete them yourself. Such cookies help us to recognize you when you return to our website.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Many web browsers can be configured so that cookies are deleted automatically when the program is closed. Deactivating cookies may result in limited functionality of our website.
The setting of cookies, which are necessary for the performance of electronic communication processes or the provision of certain functions desired by you (e.g. shopping cart), takes place on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the storage of cookies for the technically error-free and smooth provision of our services. If other cookies are set (e.g. for analysis functions), these are treated separately in this privacy policy.
Google Analytics
Our website uses functions of the web analysis service Google Analytics. The provider of the web analysis service is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses “cookies”. These are small text files that your web browser stores on your end device and enable website usage to be analyzed. Information generated by cookies about your use of our website is transmitted to a Google server and stored there. The server location is usually the USA.
Google Analytics cookies are set on the basis of Art. 6 para. 1 lit. f GDPR. As the operator of this website, we have a legitimate interest in the analysis of user behaviour in order to optimize our website and, if necessary, advertising.
IP anonymization
We use Google Analytics in conjunction with the IP anonymization function. It ensures that Google truncates your IP address within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before transmitting it to the USA. There may be exceptional cases in which Google transmits the full IP address to a server in the USA and truncates it there. Google will use this information on our behalf for the purpose of evaluating your use of the website, compiling reports on website activity and providing us with other services relating to website activity and internet usage. The IP address transmitted by Google Analytics will not be merged with other Google data.
Browser Plugin
The setting of cookies by your web browser can be prevented. However, some functions of our website may be restricted as a result. You can also prevent the collection of data relating to your website use, including your IP address and subsequent processing by Google. You can do this by downloading and installing the browser plugin available via the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to our website: Deactivate Google Analytics.
Details on how Google Analytics handles user data can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.
Order processing
To comply with all applicable statutory data protection requirements, we have entered into an order processing agreement with Google..
Demographic characteristics with Google Analytics
Our website uses the “demographic characteristics” function of Google Analytics. It can be used to create reports that contain statements about the age, gender and interests of site visitors. This data comes from interest-based advertising from Google and visitor data from third-party providers. It is not possible to assign the data to a specific person. You can deactivate this function at any time. This is possible via the ad settings in your Google account or by generally prohibiting the collection of your data by Google Analytics, as explained in the section “Objection to data collection”.
PayPal
Our website enables payment via PayPal. The provider of the payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.
When you pay with PayPal, the payment data you enter is transmitted to PayPal.
Your data is transmitted to PayPal on the basis of Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract). You can withdraw your consent at any time. Data processing operations carried out in the past remain effective in the event of a revocation.
Google AdWords and Google Conversion Tracking
Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
AdWords is an online advertising program. As part of the online advertising program, we work with conversion tracking. After clicking on an ad placed by Google, a cookie is set for conversion tracking. Cookies are small text files that your web browser stores on your end device. Google AdWords cookies lose their validity after 30 days and are not used to personally identify users. The cookie allows Google and us to recognize that you have clicked on an ad and have been redirected to our website.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked via the websites of AdWords customers. Conversion cookies are used to create conversion statistics for AdWords customers who use conversion tracking. AdWords customers find out how many users clicked on their ad and were redirected to pages with a conversion tracking tag. However, AdWords customers do not receive any information that allows users to be personally identified. If you do not wish to participate in tracking, you can object to its use. In this case, the conversion cookie must be deactivated in the user settings of the browser. This will also prevent your data from being included in the conversion tracking statistics.
The storage of “conversion cookies” takes place on the basis of Art. 6 para. 1 lit. f GDPR. As the website operator, we have a legitimate interest in analyzing user behavior in order to optimize our website and our advertising.
Details on Google AdWords and Google Conversion Tracking can be found in Google’s privacy policy: https://www.google.de/policies/privacy/.
With a modern web browser, you can monitor, restrict or prevent the setting of cookies. Deactivating cookies may result in limited functionality of our website.
Google Tag Manager
Our website uses Google AdWords. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States.
Google Tag Manager allows marketers to manage website tags via an interface. However, the Tag Manager itself, which uses the tags, works without cookies and does not collect any personal data. The Tag Manager merely triggers other tags, which in turn may collect data. Corresponding explanations for these respective third-party providers can be found in this privacy policy. If you have deactivated cookies or made other changes, this will be taken into account for all tracking tags.
Real Cookie Banner
We use the “Real Cookie Banner” consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. Details on how “Real Cookie Banner” works can be found at https://devowl.io/de/rcb/datenverarbeitung/.
The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.
The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consent.